NETGEAR PMB0354-10000S 5-Year ProSupport OnCall 24x7 Service - Category 4

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Comprehensive Support Plans  for Maximum Network Uptime and Business Peace of Mind

• 24/7 live technical support and consultation
• Direct, scheduled access to product experts to help in configuration

More Than Just Support — A Business Partnership NETGEAR’s ProSUPPORT for Business offerings provide you with peace of mind by extending and enhancing the standard warranty or support coverage included with your product purchase. With ProSUPPORT, you get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. Connect with the people that have built your products and build the relationship that will contribute to your business success.

OnCall 24x7 Tech Support NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. With an OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT Hotline to call for high priority service, with a less than four-hour† response or call-back time. Technical support requests receive high priority escalations for issue resolution. Please note that OnCall 24x7 Tech Support contract purchases are non-refundable.

Professional Configuration and Setup Assistance Schedule an appointment for a live consultation by an expert to configure, set up, or re-configure your device.